Hondata

I sent an email and have called but techs are not available. My car has been stuck for 2 days at the shop and i need some assistance as soon as possible. Would you be able to reach out to me?

I just don't understand why there is nowhere to enter the serial number as it says in the instructions. I will email them but thought this was weird.

Picture attached of what i see in Hondata.

I just installed a bunch of parts today including XDI HPFP. When trying to enable hpfp the serial number slot isn't there. I tried entering software key but doesn't change to enabled. I have tried everything i know to try. Any ideas?