Hondata

I believe that it is a hardware issue. It's your call, but it is possible for us to look at one of the laptops as well to see if there is a software problem.

Okay. Thanks for the great support Hondata. I will ponder this and e-mail/call to proceed.

Thanks again for the help.

BTW, if it is in ...

You'll have to send the UCE to us.

Really? You still suspect that this is a hardware problem with the ECU/KPro?

Like I said, it works fine with my tuner's laptop (who is running 1.2.1.5), and it also works fine when I installed 1.2.1.5 on a "virgin" machine (that never had any previous KManager ...

Okay, I have the Device Manager showing all hidden/unused, unplugged devices.

Indeed, there was a greyed-out entry under Other Devices -> Hondata K-Series ECU. I've uninstalled this item.

There are no other devices under the USB or Other Devices categories that resemble K-Series, Hondata, ECU ...

Try the USB Test function first.

I tried the Test USB function and got the error dialog stating:

No compatible USB devices have been found.

I guess this makes sense since the drivers are never actually installed and so how can we expect KManager to even detect that the KPro is plugged in ...

Hi Hondata,

The Device Instance ID shows up as USB\VID_0403&PID_E8D0\5&164BB88E&0&1 -- not sure if this is helpful for debugging.

Thanks for the detailed advice/steps on how to completely unload the drivers! Exactly what I was looking for. Now, I also just updated my KManager from 1.2.1.7 (which ...

Spunkster wrote:What directory are you pointing it to when you install the drivers?

C:\Program Files\KManager -- the directory where I installed KManager.

question for both of you:

In the wondows device manager what does the K-Pro show up as when you plug the USB cable in?

Hi Spunkster, mine shows up as "Hondata K-Series ECU" in Device Manager.

Any hope for mine, short of blowing away my laptops and starting over?

Screenshot:

http://www.cs ...

not really, if I uninstall the latest and install the older one it doesn't work either.

Basically, once I install the new software, it doesn't work at all, it like kills any hope for my laptop to read the ECU unless I do a factory reset to illiminate all drivers and registry entries. Then I can ...

Yep, we tried it on another laptop and it works fine. I can install an older version of KManager like... 1.0.5 or something and it works fine without the ECU drivers. Very odd, but as soon as I upgrade I lose the ability to use KManager.

Very strange indeed. So you and I are sort of in the same ...

When I plug in my KPro, it shows up as Hondata K-Series ECU, not as USB->Serial device. Still, when the wizard tries to load the drivers, it ends up telling me that the software cannot be found (in the KManager folder).

I too tried to manually install the drivers, and yes, same missing file as you ...

Spunkster wrote:What operating systems are you using?

WinXP Pro SP2

My USB drivers never install correctly either. But I can get it online with the ECU. But when I disconnect and reconnect I have to go through all the motions again of having the drivers install then fail then works then have repeat after unpluging laptop..

Can u make a list of what KManager is ...

From 'Add/Remove Programs', uninstall 'Hondata K-Series ECU Drivers'. You don't need to uninstall KManager.

Download KManager from the website, reinstall.

As per the first post, I've tried this. Well, unfortunately, I uninstalled KManager AND the USB drivers from Add/Remove Programs. Since then ...

Well, I met up with my tuner and tried it with his laptop (1.2.1.5) and everything worked fine. I also got a copy of 1.2.1.5 from him and installed it on my "virgin" laptop (never had any KManager before), and it also works fine.

So, I'm not sure what happened to my other TWO laptops that were ...

Hondata wrote:JohnyBlaze: It is likely you will have to send the KPro in. Call us.

I am meeting with the tuner on Fri to try it on his laptop (the last laptop to successfully connect to my KPro). I'll wait to see how that goes, then call you.

Thanks.