Hondata

Any idea as to what the problem could be

The ebay seller was bestparts4u I attached a screen shot of the seller

hi so im having issues with my s300 v3 unit it wont let me upload a base map to my ecu it is greyed out

firmware version number is 2.7.6
serial for the unit is 57389
on the bottom left it says driver and even when the ignition is off it also say online. to my understanding it should say online ...