Search found 5 matches

by bgwrassmann
Thu Dec 29, 2016 10:45 am
Forum: FlashPro Manager
Topic: Brand new Flashpro no Bluetooth?
Replies: 13
Views: 4635

Re: Brand new Flashpro no Bluetooth?

bgwrassmann wrote:
Hondata wrote:That FlashPro has Bluetooth. Can you use the 'send support information to Hondata' function from the help menu?
I did this and also submitted a support ticket last week and have not received a response.
I went ahead and resent diagnostics.
by bgwrassmann
Thu Dec 29, 2016 10:31 am
Forum: FlashPro Manager
Topic: Brand new Flashpro no Bluetooth?
Replies: 13
Views: 4635

Re: Brand new Flashpro no Bluetooth?

Hondata wrote:That FlashPro has Bluetooth. Can you use the 'send support information to Hondata' function from the help menu?
I did this and also submitted a support ticket last week and have not received a response.
by bgwrassmann
Wed Dec 28, 2016 10:18 am
Forum: FlashPro Manager
Topic: Brand new Flashpro no Bluetooth?
Replies: 13
Views: 4635

Re: Brand new Flashpro no Bluetooth?

Yesterday I sent another email to kseriesparts.com and even called them. I explained the situation and was told by whoever answered the phone that someone would eventually reply to my email. Really terrible experience so far and I hope I can get this sorted out soon.
by bgwrassmann
Wed Dec 28, 2016 9:00 am
Forum: FlashPro Manager
Topic: Brand new Flashpro no Bluetooth?
Replies: 13
Views: 4635

Re: Brand new Flashpro no Bluetooth?

Hondata wrote:What is the serial number?
FP-2012Si-113156

http://m.imgur.com/gallery/JRXMC
by bgwrassmann
Mon Dec 26, 2016 5:59 pm
Forum: FlashPro Manager
Topic: Brand new Flashpro no Bluetooth?
Replies: 13
Views: 4635

Brand new Flashpro no Bluetooth?

I purchased a brand new Flashpro from kseriesparts.com and received it on 12/23/2016. The back of the FP case has Bluetooth on it. FP Manager displays [Bluetooth Present: No]. Tried version 2.4.9 and version 2.5.7 with the same result. What's the deal? Defective? Really old stock? Please help. So ...